Hospitality

Total Hours

800 Hours

Mode

Hybrid

Tuition Fee

3800 (CAD)

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Pricing: Each individual course is $600. If you enroll in all courses together, you will receive a $1,000 discount on the total package.

Our Hospitality program is designed to equip you with the skills and experience needed to excel in the dynamic hospitality industry. This comprehensive course combines flexible online learning with a mandatory on-site internship, ensuring you gain both theoretical knowledge and practical expertise.

Program Components

  • 1) Food & Beverage Service Training Program This course introduces operational standards and best practices within restaurant and beverage service environments. Students learn guest-service etiquette, menu knowledge, table service techniques, order handling, and point-of-sale operations. Emphasis is placed on service quality, professional communication, and efficiency to ensure memorable dining experiences.
  • 2) Catering and Event Operations This course examines planning, coordinating, and executing catered events, from small private functions to large-scale banquets. Learners explore logistics, menu planning, timing and workflow, staffing, vendor relations, and customer service. Attention is given to budgeting, risk management, and post-event evaluation to ensure successful outcomes.
  • 3) Managing Housekeeping Operations This course explores the management of housekeeping functions within hotels and hospitality settings. Students learn room-care procedures, cleanliness standards, inventory control, and scheduling. Emphasis focuses on guest satisfaction, workplace safety, quality assurance, staff supervision, and sustainability practices in housekeeping.
  • 4) Managing Front Office Operations This course covers reception and administrative operations that shape the guest experience from arrival to departure. Learners study reservations, check-in/out procedures, guest relations, billing systems, and interdepartmental communication. Key focus areas include professionalism, problem-solving, technology systems, and ensuring smooth hotel operations.
  • 5) The Hospitality Industry This course introduces the scope, structure, and global significance of the hospitality sector. Students explore accommodation, food service, tourism, recreation, and emerging trends shaping service delivery. It highlights career pathways, operational challenges, cultural diversity, and the economic and social importance of hospitality.
  • 6) Management, Leadership, and Hospitality Foundations This course builds foundational knowledge of leadership and management principles in hospitality environments. Students learn organizational behavior, team development, decision-making, communication, and service-driven management styles. Special focus is given to ethical leadership, emotional intelligence, and aligning teams with organizational goals.
  • 7) Safety This course introduces essential health, safety, and risk-management principles for hospitality workplaces. Students learn hygiene standards, emergency procedures, first aid basics, WHMIS principles, and responsible handling of food, equipment, and hazardous materials. Emphasis is placed on maintaining safe environments for guests and employees, preventing accidents, and ensuring regulatory compliance.

📚 Course Withdrawal and Refund Policy

  • Note: The Application Fee is Non-Refundable under all circumstances. Refunds mentioned below pertain only to the registration fee, excluding the non-refundable application fee.
  • Time of Registration: The time of registration is defined as the day when part or all of the registration fee has been transferred.

Refund Conditions

Condition for Course Withdrawal Registration Fee Refund Policy
1 to 3 Days After Registration
(A) The student has NOT logged into the system and has NOT received a username and password. 100% of the registration fee will be refunded.
(B) The student HAS logged into the system OR has received a username and password. 80% of the registration fee will be refunded.
3 to 7 Days After Registration 50% of the registration fee will be refunded.
After 7 Days from the Time of Registration No Refund (0%) of the registration fee will be provided.

Simplified Text Version:

Conditions for withdrawing from the course and returning the registration fee:

  • One day to 3 days after registration:
    • If the student has not entered the system and has not received a username and password, 100% of the registration fee will be returned.
    • If the student is logged in or has a username and password, 80% of the registration fee will be refunded.
  • From 3 to 7 days after registration:
    • If the student requests to withdraw from the course, only 50% of the registration fee will be refunded.
  • After 7 days from the time of registration:
    • The registration fee will not be refunded.

Important Note: Under no circumstances will the application fee be refunded after registration.

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