Medical Office Assistant (MOA)

Total Hours

150 Hours

Mode

Online

Tuition Fee

1500 (CAD)

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This comprehensive program prepares learners for administrative roles in medical offices by developing competencies in medical terminology, patient communication, appointment systems, documentation, billing fundamentals, privacy, ethics, and workplace professionalism.

Asynchronous (LMS-based)

Microlearning + Scenario-Based Learning

Competency-Oriented

Adult Learning & UDL-aligned

Graduates of this program will be able to:

Perform administrative duties in a medical office environment

Communicate professionally with patients and healthcare teams

Manage scheduling, records, and documentation accurately

Apply medical terminology in administrative contexts

Demonstrate ethical and privacy-compliant practices

Support billing and insurance processes at a foundational level

Demonstrate workplace readiness for medical office roles

📚 Course Withdrawal and Refund Policy

  • Note: The Application Fee is Non-Refundable under all circumstances. Refunds mentioned below pertain only to the registration fee, excluding the non-refundable application fee.
  • Time of Registration: The time of registration is defined as the day when part or all of the registration fee has been transferred.

Refund Conditions

Condition for Course Withdrawal Registration Fee Refund Policy
1 to 3 Days After Registration
(A) The student has NOT logged into the system and has NOT received a username and password. 100% of the registration fee will be refunded.
(B) The student HAS logged into the system OR has received a username and password. 80% of the registration fee will be refunded.
3 to 7 Days After Registration 50% of the registration fee will be refunded.
After 7 Days from the Time of Registration No Refund (0%) of the registration fee will be provided.

Simplified Text Version:

Conditions for withdrawing from the course and returning the registration fee:

  • One day to 3 days after registration:
    • If the student has not entered the system and has not received a username and password, 100% of the registration fee will be returned.
    • If the student is logged in or has a username and password, 80% of the registration fee will be refunded.
  • From 3 to 7 days after registration:
    • If the student requests to withdraw from the course, only 50% of the registration fee will be refunded.
  • After 7 days from the time of registration:
    • The registration fee will not be refunded.

Important Note: Under no circumstances will the application fee be refunded after registration.

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